4 Ways to Update Your Hiring Strategy This Year_

The new World of Work has compelled companies to take a fresh look at the way they do just about everything. And in the course of making necessary adjustments, they’ve come away with insights that will prevail well after the crisis has passed. From how they schedule meetings and manage teams to how they fill open positions and promote their culture, they are adjusting to the demands of the hybrid workforce.

“Remote working on a large scale and the evolving hybrid workplace are uncharted territory for most companies,” says Bert Miller, President and CEO of MRI. “But we are already seeing signs that business leaders are learning from the experience and pivoting in the direction of strategies that will successfully move them forward.”

Miller outlines four ways leaders can optimize their talent attraction and retention strategies for the new World of Work:

Clarify Job Descriptions

Job seekers are looking for security and safety, which often translates into work-from-home opportunities. “When you’re writing a job spec now,” says Miller, “the scope of telecommuting should be clearly outlined. Whether you’re looking for people to fill remote, hybrid, or in-office roles, be clear from the first touchpoint. Communicate expectations for the position and outline what you’re doing to keep your team safe and supported. You’ll build trust in the company and increase the likelihood that strong candidates follow through with the entire recruitment process.”

Update Priority Skill Sets

Recruiters and hiring managers are already closely monitoring the traits in employees that will determine long-term hybrid success — but those key traits are shifting as the World of Work moves increasingly online. “You need people who can communicate well and maintain a team approach even when they’re not able to be together in a communal setting,” explains Miller. Remote working requires discipline and a proactive, self-motivated approach — something all workers don’t necessarily possess. When reviewing candidate resumes, Miller suggests that it can be helpful to determine if candidates have worked remotely in the past, perhaps on interim assignments, and how successful they were in those situations.

Implement Digital Hiring Practices

As companies look to fill open positions, recruiters and hiring managers are turning to digital hiring tools to make the most effective decisions, including programs used to facilitate pre-hire assignments and virtual interviews. “Digital, remote-ready recruitment and candidate screening tools were in use before the pandemic, but now they can help you even more effectively seek out and engage talent,” says Miller. “Properly applied, they can also cut down on time-to-hire and encourage enduring employee satisfaction.” He points out that digital hiring and remote work eliminate geographic restrictions, giving companies access to a larger and more diverse talent pool than ever before.

Identify Reskilling Opportunities

The pandemic has accelerated the need for employees to undergo reskilling in order to meet the demands of our new World of Work. “It’s up to leaders to help their hybrid employees adopt the technologies they need to drive productivity by prioritizing their reskilling efforts,” says Miller. These may include company-wide training sessions on specific tools, individually selected courses, or one-on-one mentoring. There’s an added responsibility for managers to pay close attention to how their people are faring, including from a professional development standpoint, and to anticipate their needs before problems arise.

Flexibility and resilience are paramount in adapting to change. The companies that not only adapt to the new World of Work but also learn from it and improve upon their old ways of doing things are the ones that will survive, prosper, and grow.

The Trevi Group | “Executive Search for Technology Professionals” | www.TheTreviGroup.com

How to Build a Hybrid Workforce_

By now you’ve seen and heard a lot about the hybrid workforce that is destined to be part of the new World of Work for the foreseeable future. As we get closer to a vaccine and the end of the pandemic, it’s unlikely that you will go back entirely to the old way of doing things altogether. So what should you be doing to facilitate the safe transition to a hybrid workforce in your organization? Although the prospect offers many advantages, it also comes with complications and difficulties that you should be preparing for now.

“The first thing to remember is that while some of your people love working remotely and want to continue with it, there are many others who truly miss the social aspects of working in a shared office space alongside their team members,” says Nancy Halverson, SVP Global Operations at MRI. “Shifting to a hybrid structure can help you to accommodate both groups.”

Halverson offers advice on navigating the transition with the least amount of disruption:

Start with your leadership team. Will they work from the office, remotely, or both? “I believe that most organizations will find it most beneficial to have their leaders work in the office at least part of the time,” says Halverson. “Before you announce the decision to move to a hybrid solution, work out the plan for your management team and communicate it to the people who work for them to avoid confusion.”

Reevaluate your team structure. “In many cases, it’s obvious that certain departments and positions have to be on-site, but you’ve probably already figured out ways to handle those safely,” observes Halverson. “For the rest, you need to determine which employees will continue working remotely full-time and which employees will work partly remotely and partly from the office.”

While these decisions are also driven by the nature of the individual role, it is also advisable to factor in personal preferences whenever possible. “Another possibility to consider is that people will change their minds,” says Halverson. “Some members of your team may ask to continue to work remotely and then find that they want to come back into the office part of the time. Determine how strictly you need employees to follow a specific working style, and communicate this in advance. For instance, will your physical space allow for flexibility, or have you downsized recently and do you need employees to commit to a specific schedule?”

Confirm your communication platforms. The pandemic has already forced most companies to beef up digital communication and enhance their collaboration tools. Going to a hybrid workforce means that technology will continue to evolve to meet employee and employer needs. Determine how your communication frameworks need to change to reflect your new team structures and to ensure employees don’t fall out of the loop or burn out from the pressure of being “always on.”

Your IT folks will also need an infrastructure that enables them to manage a remote workforce. This can include increasing cloud storage for more remote storage, enhancing security solutions to manage cyber threats, and implementing remote IT solutions to troubleshoot employee tech issues remotely.

Monitor your allocation of tasks. If your hybrid workforce is going to remain productive long-term, you have to ensure that tasks are spread evenly and fairly across both in-office and remote teams. “Particularly if managers are working from the office, there’s a tendency to assign new projects to people working in the same space,” warns Halverson. “So be conscious of this potential pitfall and be aware of who is doing what at any given time. The boundaries between personal and professional life are fuzzy now and you need to consistently conduct regular employee-manager check-ins, recognize employees for their hard work, and promote paid time off.”

Be wary of favoritism. Not only can a hybrid workforce lead to imbalance workloads, it can also lend itself to favoritism. “As a manager, it’s your responsibility to proactively include your remote team members in the fun times as well,” says Halverson. “Set up a video conference for your team lunches or happy hours to ensure you have the same opportunity to bond with everyone and that remote workers still feel like part of the culture.”

The pandemic has abruptly thrust many companies into this hybrid situation, and while some have seen this time as a growth opportunity, others floundering. Those companies that can adapt to the current circumstances with resiliency and flexibility are most like to outstrip their competition in our new World of Work.

The Trevi Group | “Executive Search for Technology Professionals” | www.TheTreviGroup.com

Employment Situation Report - for November 2020

The U.S. economy added 245,000 non-farm jobs in November, below the 410,000-job growth forecast by economists. The unemployment rate edged down to 6.7 percent. While November is the seventh consecutive month of both job growth and unemployment rate improvement, the pace of that improvement has moderated reflecting the ongoing coronavirus and efforts to contain it.

However, as noted by Wall Street Journal reporter Sarah Chaney Jones, current vaccine rollout plans will be a factor in future job growth, “The labor-market recovery from the pandemic’s job destruction this spring has been stronger than most economists forecast. Many expect widespread vaccine distribution to eventually help lift the economy as businesses are allowed to reopen and consumers feel more comfortable traveling, going to the movies and returning to other in-person activities involving proximity to other people.”

The Bureau of Labor Statistics (BLS) reported in November, notable job gains occurred in transportation and warehousing, professional and business services, and healthcare. Employment declined in government and retail trade.

“With this month’s BLS Employment Situation report, the economy is once again reflecting a broad-based underlying optimism bolstered by recent COVID-19 vaccine announcements,” said Bert Miller, president and CEO of MRI. “Members of our Network of over 300 executive recruitment offices sense a building momentum particularly in sectors like healthcare, construction, financial services, and professional services as client firms intensify their search efforts for the top executive, technical, professional, and managerial talent who will lead the evolution of their business models into 2021.”

The BLS reported in November, 21.8 percent of employed persons teleworked because of the coronavirus pandemic, up from 21.2 percent in October. These data refer to employed persons who teleworked or worked at home for pay at some point in the last four weeks specifically because of the pandemic.

Commenting on the November report, Sameer Samana, senior global market strategist at The Wells Fargo Investment Institute noted, “While disappointing, this news should be somewhat offset by the increasing odds of another fiscal stimulus package, and a Fed that stands ready and willing to do more to help the economy.”

Looking to future months, David Berson, chief economist at Nationwide Mutual Insurance Co. provided an additional optimistic outlook, “As infection rates go down, as the number of people vaccinated goes up, then we’ll start to see ... business activity expand at a faster rate, and we will see the employment numbers pick up more strongly.”

As reported by the BLS, employment in transportation and warehousing rose by 145,000 in November. Employment rose by 82,000 in couriers and messengers and by 37,000 in warehousing and storage; since February, employment in these industries has increased by 182,000 and 97,000, respectively. Job growth also occurred over the month in truck transportation (+13,000).

In November, employment in professional and business services increased by 60,000, with about half the gain occurring in temporary help services (+32,000). Job growth also occurred in services to buildings and dwellings (+14,000).

Healthcare added 46,000 jobs in November, with gains occurring in offices of physicians (+21,000), home healthcare services (+13,000), and offices of other health practitioners (+8,000). Nursing care facilities continued to lose jobs (-12,000). Overall, there are 527,000 fewer healthcare jobs than February.

Construction gained 27,000 jobs in November. Employment rose in residential specialty trade contractors (+14,000) and in heavy and civil engineering construction (+10,000).

In November, manufacturing employment increased by 27,000. Job gains occurred in motor vehicles and parts (+15,000) and in plastics and rubber products (+5,000).

Financial activities added 15,000 jobs in November. Gains occurred in real estate (+10,000) and in nondepository credit intermediation (+8,000). Financial activities have added 164,000 jobs over the past 7 months, but employment in the industry is 115,000 lower than in February.

Employment in wholesale trade continued to trend up in November (+10,000). Government employment declined for the third consecutive month, decreasing by 99,000 in November.

Employment in leisure and hospitality changed little in November (+31,000) but is down by 3.4 million since February. Arts, entertainment, and recreation added 43,000 jobs in November, while employment in food services and drinking places changed little (-17,000). Employment in other major industries, including mining, information, and other services, also showed little change in November.

“Our Network members are continuing to see client organizations invest boldly in growth, as they work to avoid the dangers of recency bias. We are helping our clients ensure they don’t over-index on the most recent global events to guide their decisions, but instead remain committed to objectively evaluating the full picture and focusing on what has historically driven economic vitality: great talent,” said Miller.

The Trevi Group | “Executive Search for Technology Professionals” | www.TheTreviGroup.com

STAR Report: Conducting Performance Reviews When Your Team is Remote_

Workplace dynamics have changed drastically over the last few months. From minimal personal interaction to increased reliance on communication technology, the word “office” has taken on a whole new meaning. As the year-end approaches, this leaves many companies wondering about the best way to conduct performance reviews. How can you evaluate your remote employees accurately, deliver clear feedback, and foster trust?

“The first thing to consider is that you have to evaluate your people based on their output, not their working schedule,” says Nancy Halverson, SVP Global Operations at MRI. “When employees are working remotely, you need to know that you can count on them to complete tasks on time and to be available when they’re needed. Use the performance review to determine if those who consistently fall behind with their workloads need a different arrangement, better technology, or more guidance.”

Halverson’s suggestions for making sure performance reviews are effective and beneficial include using some of the traditional elements of the review process, removing factors that you can’t measure for remote workers, and adding others that this kind of work environment creates. “Recognize and prioritize qualities that are more relevant in a virtual setting, such as teamwork and communication,” she says. “Focusing on these skill sets also helps make individual contributors more successful in a remote environment.” She advises managers conducting remote reviews to follow these three steps.

Give advanced notice about when reviews will take place. Your team needs time to prepare for a private and professional exchange while working from home, particularly now that so many people are juggling childcare and homeschooling with their jobs. Halverson recommends scheduling at least one hour for the performance review conversation and letting employees know that reviews will be the dedicated focus of the meeting. If you don’t have easy access to tools that support video, make arrangements to speak with one another via FaceTime to ensure you aren’t sacrificing the value of a face-to-face conversation.

Discuss changed priorities openly and honestly. Business priorities may have shifted during the pandemic, and employees might be worried about job security. Dedicate time in the performance review to discuss how they can remain valuable contributors moving forward. Clearly outline duties that may evolve or change in the coming months so they clearly understand where to focus their efforts and can evolve with the business appropriately.

Create a plan to support your employees from a distance. Although evidence suggests that remote workers are as, if not more, productive than those who work in a physical office, those statistics are typically based on employees who have chosen to work remotely. Employees thrust into remote working may not feel connected to company culture or to their coworkers. Their work arrangements can be isolating, and often require a level of self-direction, motivation, and discipline that isn’t intuitive for everyone. “Be sure to discuss how your employees can still collaborate with you and their coworkers in this new World of Work,” says Halverson. “How much coaching, guidance, and support do they need from you while working from home? Do they understand their priorities and goals, and feel confident that they have the tools and skills to achieve them?”

Every employee has a different work style and varying needs when it comes to succeeding remotely. Thoughtful evaluations help employees identify opportunities for professional growth and reinforce the importance of their contributions, which can greatly impact their satisfaction and commitment. “Use this time to get to know what your employees enjoy doing, where they feel capable and where they are struggling,” concludes Halverson. “Agree on a plan that will fuel professional success moving forward, and assure your people that their mental, emotional, and physical health is as important to you as their performance right now.”

The Trevi Group | “Executive Search for Technology Professionals” | www.TheTreviGroup.com

BLS: Employment Summary for October 2020

The U.S. economy added 638,000 non-farm jobs in October, above the 530,000-job growth expected by economists. The unemployment rate declined to 6.6 percent. October is the sixth consecutive month of both job growth and unemployment rate improvement. The Bureau of Labor Statistics (BLS) reported notable job gains in leisure and hospitality, professional and business services, retail trade and construction, while employment in government declined. Private-sector employers added 906,000 jobs, a pickup from September, offsetting a drop of 268,000 jobs in the public sector.

“As we await final presidential election results, the job growth reported from the Bureau of Labor Statistics this morning clearly demonstrates the underlying vitality of the hiring environment,” said Bert Miller, president and CEO of MRINetwork. “While 2020 continues to provide an unprecedented series of crises and challenges, we are seeing steady signs of optimism in economic growth. The attitude of our Network of over 300 executive recruitment offices can be characterized as “prudently bold.” We continue to invest in our business to meet demand for top talent across many of our industry sectors, including pharmaceutical, business services — specifically PR and marketing, software design and development, and construction — notably, building products and supplies as well as special trade construction.”

The BLS reported total nonfarm payroll employment rose by 638,000 and the unemployment rate declined to 6.9 percent. Notably the labor force participation rate increased by 0.3 percentage point to 61.7 percent in October, now only 1.7 percentage points below the February pre-Covid level.

Commenting on the October report, Bloomberg’s Market Reporter Kriti Gupta offers possible investor reaction to the positive news, “Here’s one way for the market to be able to read this report: Perhaps better payrolls data means less urgency for another round of stimulus. But remember, sometimes narrative is built around price swings as opposed to the other way around. So take the market reactions in the coming hours with a tub of salt.”

While recognizing the short-term impact of a virus spike many analysts see a solid rationale for optimism. “It’s hard to look at months or weeks past because you know what’s lying ahead and that’s an increase in virus cases. That continues to be the dark cloud looming ahead,” Jennifer Lee, senior economist at BMO Capital Markets, told Bloomberg. “But the fact that the jobless rate took such a big decline, that’s extremely encouraging.”

In October, 21.2 percent of employed persons teleworked because of the pandemic, down from 22.7 percent in September, reflecting an ongoing process as employers open places of work as commuting restrictions ease.

According to the BLS, these improvements in the labor market reflect the continued resumption of economic activity that had been curtailed due to the pandemic and efforts to contain it.

As reported by the BLS, employment in leisure and hospitality increased by 271,000 in October, with gains in food services and drinking places (+192,000); arts, entertainment, and recreation (+44,000); and accommodation (+34,000).

Professional and business services added 208,000 jobs in October, with temporary help services (+109,000) accounting for about half of the gain. Employment also increased in services to buildings and dwellings (+19,000), computer systems design and related services (+16,000), and management and technical consulting services (+15,000). Employment in professional and business services is 1.1 million below its February level.

In October, retail trade added 104,000 jobs, with almost one-third of the gain in electronics and appliance stores (+31,000). Employment also rose in motor vehicle and parts dealers (+23,000), furniture and home furnishings stores (+14,000), clothing and clothing accessories stores (+13,000), general merchandise stores (+10,000), and non-store retailers (+9,000). Employment in retail trade has risen by 1.9 million since April.

Construction added 84,000 jobs in October. Specialty trade contractors added jobs, both in the nonresidential (+28,000) and residential (+18,000) components. Employment also rose in heavy and civil engineering construction and in construction of buildings (+19,000 each). Construction has added 789,000 jobs in the last 6 months, now down by 294,000 since February.

Employment in healthcare and social assistance rose by 79,000 in October. Healthcare employment increased by 58,000, with the largest gains occurring in hospitals (+16,000), offices of physicians (+14,000), offices of dentists (+11,000), and outpatient care centers (+10,000). These increases were partially offset by a decline of 9,000 in nursing and residential care facilities. Social assistance added 21,000 jobs over the month.

Employment in transportation and warehousing increased by 63,000 in October, with gains occurring in warehousing and storage (+28,000), transit and ground passenger transportation (+25,000), and truck transportation (+10,000). By contrast, air transportation shed 18,000 jobs.

The BLS reported gains in employment in financial activities and manufacturing but at lower levels of increase versus September.

In October, government employment fell by 268,000. A decrease of 138,000 in federal government was driven by a loss of 147,000 temporary 2020 Census workers. Job losses also occurred in local government education and state government education (-98,000 and -61,000, respectively).

“We continue to remain focused on meeting client demand for top talent equipped with relentless work ethic, and capable of resilient management decision making and the ability to lead change in evolving business models,” said Miller.

The Trevi Group | “Executive Search for Technology Professionals” | www.TheTreviGroup.com

Manage the Work, Not the People_

As millions of Americans now work remotely, managers unaccustomed to supervising employees from afar face new challenges in leading and evaluating their team’s performance. Traditional management styles prior to this new World of Work emphasized the need to manage employees effectively to get the best results. Today, however, the emphasis has shifted to managing the work rather than the people in order to get the best results from a remote workforce.

“The key to this approach is to leave people alone and let them work,” says Nancy Halverson, Senior VP of Global Operations at MRINetwork. “Tell your team about the big vision and ask how it might be accomplished. This brings your remote team closer together and encourages additional interaction. Then let them go do it. The most important metric to consider is results.”

Halverson offers the following advice on successfully managing for productivity:

Focus on the endpoint. “It’s critical that you set clear expectations and focus on the results you want as opposed to managing the process that gets you there,” she says. “Get rid of time-suckers and distractions like long meetings and unnecessary updates. Make sure that everyone knows exactly what’s expected of them. Trying to manage remote workers as if they were still together in the office is counterproductive.”

Provide employees with the best equipment and tools. This allows them to do their best work from anywhere. "That includes providing high-quality monitors and headphones and ensuring meetings are set up for participation regardless of location," says Halverson. “If you have people who continue to come into the office, they need places to conduct video-conferencing that ensure the best experience for virtual attendees."

Schedule regular check-ins. Once you’ve set clear expectations for work assignments, it's important to regularly touch base with remote workers to make sure they have the resources they need and are on target to hit their goals. “Don’t micromanage them or give the impression that you are constantly monitoring them to see if they’re working,” says Halverson. “You’ll know from the results they produce how they’re doing. And always encourage them to bring up challenges or problems they’re having before they become insurmountable.”

Introduce redundancy. Halverson believes that the current situation is an opportunity for employers to upskill their workforces. “You may have had to furlough people, and now you need to figure out who’s going to pick up the slack,” she says. “You may be surprised at how willing your team is to take on new roles or to train for new skills. Problem solving on this level changes the relationship you have with your employees. You become partners committed to the same goals.”

“What’s basic here is trust between employer and employee,” says Halverson. “Even in a traditional workplace there’s no way to completely prevent the misuse of time. But, as shown by productivity gains, most people do what’s expected of them – and more. Believe in your people and let them share in the responsibility for moving your company forward, whether they’re at the office or at home.”

The Trevi Group | “Executive Search for Technology Professionals” | www.TheTreviGroup.com

Employment Summary for September 2020_

The U.S. economy added 661,000 non-farm jobs in September, below the 800,000 job growth expected by economists surveyed by Dow Jones. While millions remain unemployed, September’s activity means that approximately 12 million jobs have been recovered since the mid-March economic shutdown that saw about 22 million layoffs. September marks the first month since April that net hiring was below 1 million. Unemployment at 7.9% is now in line with previous recessions.

“Our Network of over 325 executive recruitment offices remains cautiously optimistic about the job growth reflected in today's report from the Bureau of Labor Statistics,” said Bert Miller, president and CEO of MRINetwork. “Technical, managerial, and executive talent is in peak demand across a range of industries including construction, financial services, and healthcare. We’ve also seen a recent lift in legal and security tech opportunities. Across sectors, organizations are looking for leaders capable of thriving in, and in many cases driving, a culture adaptable to the present changing business and political environment.”

The BLS reported total nonfarm payroll employment rose by 661,000 in September, and the unemployment rate declined to 7.9 percent. The number of unemployed persons fell by 1.0 million to 12.6 million. Both measures have declined for 5 consecutive months but are higher than in February, by 4.4 percentage points and 6.8 million, respectively.

"These data are consistent with a labor market that is rebounding, albeit at a slower pace than a few months ago, which should be enough to support consumers and consumption," said Sameer Samana, senior global market strategist at Wells Fargo in comments to Fox Business. "While risks remain, such as election and COVID-19-related uncertainty, we believe investors should continue to remain fully invested."

In September, 22.7 percent of employed persons teleworked because of the pandemic, down from 24.3 percent in August, perhaps reflecting a trend of employers opening places of work as commuting restrictions were eased.

According to the BLS, these improvements in the labor market reflect the continued resumption of economic activity that had been curtailed due to the pandemic and efforts to contain it. In September, notable job gains occurred in leisure and hospitality, in retail trade, in healthcare and social assistance, and in professional and business services. Employment in government declined over the month, mainly in state and local government education.

CNBC reported that while the third quarter is likely to see unprecedented growth in GDP after the historically sharp slowdown in Q2, “weekly jobless claims are still too high to call the recession over,” said Chris Rupkey, chief financial economist for MUFG Union Bank.

As reported by the BLS, employment in leisure and hospitality increased by 318,000 in September, with almost two-thirds of the gain occurring in food services and drinking places (+200,000). Amusements, gambling, and recreation (+69,000) and accommodation (+51,000) also added jobs in September.

Retail trade added 142,000 jobs over the month, with gains widespread in the industry. Clothing and clothing accessories stores (+40,000) accounted for about one-fourth of the over-the-month change in retail trade. Notable employment increases also occurred in general merchandise stores (+20,000), motor vehicle and parts dealers (+16,000), and health and personal care stores (+16,000). Employment in retail trade is 483,000 lower than in February.

Employment in healthcare and social assistance rose by 108,000 in September, down by 1.0 million since February. Healthcare added 53,000 jobs in September, with continued growth in offices of physicians (+18,000), home healthcare services (+16,000), and offices of other health practitioners (+14,000). Social assistance added 55,000 jobs, mostly in individual and family services (+32,000) and in child day care services (+18,000).

Professional and business services added 89,000 jobs in September. Employment increased in services to buildings and dwellings (+22,000), architectural and engineering services (+13,000), and computer systems design and related services (+12,000), representing gains of 910,000 since April.

Employment in transportation and warehousing rose by 74,000 in September. Within the industry, job gains continued in warehousing and storage (+32,000), transit and ground passenger transportation (+21,000), and couriers and messengers (+10,000). The industry has added 291,000 jobs since May; employment in transportation and warehousing is 304,000 lower than in February.

Among other sectors where MRINetwork offices provide executive recruitment services:

• Manufacturing added 66,000 jobs over the month. Durable goods accounted for about two-thirds of the gain, led by motor vehicles and parts (+14,000) and machinery (+14,000).

• Financial activities added 37,000 jobs in September. Job growth occurred in real estate and rental and leasing (+20,000) and in finance and insurance (+16,000).

• Employment in information grew by 27,000 in September.

• Construction employment increased by 26,000 in September, with growth in residential specialty trade contractors (+16,000) and construction of buildings (+12,000).

Government employment declined by 216,000 in September. Employment in local government education and state government education fell by 231,000 and 49,000, respectively. A decrease of 34,000 in federal government was driven by a decline in the number of temporary Census 2020 workers. Partially offsetting these declines, employment in local government, excluding education, rose by 96,000.

“Today’s resilient leaders must strive to navigate uncertainty, promote flexibility, and shift organizational priorities in order to build a solid foundation for the new world of work. This is a good time to recall the words of naturalist Charles Darwin that ‘it is not the strongest of the species that will survive, nor the most intelligent that survives. It is the one that is most adaptable to change,’” said Miller.

The Trevi Group | “Executive Search for Technology Professionals” | www.TheTreviGroup.com

Preserving Company Culture in a Remote World of Work_

For many businesses, working the “9-to-5” in a centralized office is a thing of the past — at least for the time being. Even when you and your people are able to physically return to your workplaces, you’ll most likely find that practices such as working remotely continue in some form.

”Adapting your company culture to effectively support remote work is one of the most important things you can do to set your company up for work-from-home success or just for the future of work in general,” says Nancy Halverson, SVP Global Operations at MRINetwork. ”With proper planning and execution, you can leverage remote work as an integral part of your business strategy.”

Halverson notes that one of the dangers inherent in remote work is the loss of employee connection. People can feel isolated and out of touch with the company culture and values. She advocates taking proactive steps that not only prevent that from happening, but also strengthen and enhance your employees’ alignment with your culture and values.

Establish a results-oriented environment.  Creating and communicating clear objectives and key performance indicators for your team members to achieve is critical to a productive remote culture. They must clearly understand what the expectations for success include and have the tools to track and report their productivity. Even if you can’t be physically present, you can stay close through consistent communication and encouragement. Discuss work styles, resources and support needs to determine how you can empower individuals to be more autonomous.

Be inclusive. Successful cultures involve the collaboration of all stakeholders working together to determine their shared values and ideals. This can be difficult for remote teams. “Going to an office provides many opportunities for people to come together and create the type of working environment they want,” says Halverson. “For remote teams, those opportunities are fewer because of factors like different time zones, no physical presence and interactions dictated by technology.”  That means remote teams must be deliberate about inclusivity. Schedule regular time for co-workers to chat, get the team together in the same location when you can, support multiple channels of communication and encourage group work and collaboration.

Support your employees’ health and well-being. Employees who don’t normally work from home may be thrown off their routines. When kids are home, things are even more complicated. It takes time to build healthy routines up again in a different environment. You can help employees by encouraging them to practice healthier behaviors. Encourage senior leadership to share what they’re doing to stay healthy while working from home. Check in with your employees often. Ask how they’re doing. During a time of increased stress, co-workers can provide support and make them feel less alone.

Look for signs that your culture is healthy. Even if your employees aren’t coming into the office, you can take note of the way they act in videoconferencing meetings. Do they seem happy? Are they engaged? Are you picking up signs of discontent? When your team members are truly committed to your values, they do good work that reflects their loyalty to the company. You can see it when they propose ideas or offer solutions, demonstrating their desire to give back to an organization that is supportive of them. “You’ll also get positive feedback and referrals from clients and vendors,” says Halverson, “or job candidates may refer to your culture as a reason for wanting to work for your company.”

You may ultimately find that you have happier employees due to their flexible work environment. It takes time and conscious effort to build out the processes, structure, and culture needed to accommodate remote workers. As more of the world makes this transition, it also provides opportunities for organizations to adapt and evolve as they embrace the new world of work.

The Trevi Group | Executive Search for Technology professionals | www.TheTreviGroup.com

Employment Summary for August 2020

Showing signs that the U.S. economy is settling in for a slow and steady recovery after a three month stretch of a rapid rebound, the U.S. economy added 1.4 million non-farm jobs in August and unemployment fell to 8.4 percent in U.S. Bureau of Labor Statistics (BLS) data reported today. The job growth slightly exceeded economist forecasts and represents a solid gain but the smallest in four months.

“Today’s report reinforces the cautious optimism our Network of over 325 executive recruitment offices have about ongoing demand for top talent through the balance of 2020,” said Bert Miller, president and CEO of MRINetwork. “The positive momentum in U.S. job creation reinforces our Network’s decision to invest in the digital tools and education that talent advisory and search firms need in the changing world of work to accelerate growth in their businesses.”

The BLS reported total non-farm employment rose by 1.4 million in August, and the number of unemployed persons fell by 2.8 million to 13.6 million. Both measures have declined for four consecutive months but are higher than pre-virus February by 4.9 percentage points and 7.8 million, respectively. The labor force participation rate increased by 0.3 percentage point to 61.7 percent in August,1.7 percentage points below the February period.

“We are still moving in the right direction and the pace of the jobs recovery seems to have picked up, but it still looks like it will take a while – and likely a vaccine – before we get back close to where we were at the beginning of this year,” said Tony Bedikian, head of global markets at Citizens Bank in comments to Fox Business.

In August, 24.3 percent of employed persons teleworked because of the coronavirus, down from 26.4 percent in July indicating an uptick in the rate of return to a workplace environment.

According to the BLS, notable job gains in August included government employment, largely reflecting temporary hiring for the 2020 Census. Notable job gains also occurred in retail trade, in professional and business services, in leisure and hospitality, and in education and health services.

“Employment growth is still set to lag the recovery in broader economic activity over the coming months given its greater exposure to the services sectors worst affected by the pandemic,” noted Andrew Hunter, senior U.S. economist at Capital Economics in comments to CNBC. “Nevertheless, the August data illustrate that, despite the earlier surge in virus cases and more recent fading of fiscal support, the recovery continues to plow on.”

Employment in government increased by 344,000 in August, accounting for one-fourth of the over-the-month gain in total nonfarm employment. Job gains in federal government (+251,000) reflected the hiring of 238,000 temporary 2020 Census workers. Local government employment rose by 95,000 over the month. Overall, government employment is 831,000 below its February level.

Retail trade added 249,000 jobs in August, with almost half the growth occurring in general merchandise stores (+116,000). Notable gains also occurred in motor vehicle and parts dealers (+22,000), electronics and appliance stores (+21,000), and miscellaneous store retailers (+17,000).

In August, employment in professional and business services increased by 197,000. More than half of the gain occurred in temporary help services (+107,000). Architectural and engineering services (+14,000), business support services (+13,000), and computer systems design and related services (+13,000) also added jobs over the month. Employment in professional and business services is 1.5 million below its February level.

Employment in leisure and hospitality increased by 174,000 in August, with about three-fourths of the gain occurring in food services and drinking places (+134,000). Despite job gains totaling 3.6 million over the last 4 months, employment in food services and drinking places is down by 2.5 million since February as coronavirus restrictions mandate limits on facility capacity.

In August, employment in education and health services increased by 147,000 but is 1.5 million below February's level. Healthcare employment increased by 75,000 over the month, with gains in offices of physicians (+27,000), offices of dentists (+22,000), hospitals (+14,000), and home healthcare services (+12,000). Elsewhere in healthcare, job losses continued in nursing and residential care facilities (-14,000). Employment in private education rose by 57,000 over the month.

Employment in transportation and warehousing rose by 78,000 in August, with gains in warehousing and storage (+34,000), transit and ground passenger transportation (+11,000), and truck transportation (+10,000). Employment in transportation and warehousing is down by 381,000 since February.

Financial activities added 36,000 jobs in August, with most of the growth in real estate and rental and leasing (+23,000).

The Trevi Group | Executive Search for Technology Professionals | www.TheTreviGroup.com

Why Interim Staffing Makes Even More Sense During Times of Crisis

A brief review of the history of interim staffing throws light on the evolution of the industry. Three “black swan” events were major disruptors that contributed to the thriving business it is today, according to Tim Ozier, Sr. Director of Sales at MRINetwork:

• Y2K in 1999. “I guess this wasn’t a true ‘black swan’ event in that it was predictable, but it caused massive turmoil and disruption for companies all over the world. It was a super-charging event for contract/interim staffing,” says Ozier. “Companies needed IT expertise to manage the challenging transition, and this transformed the sector from supplying primarily lower-level employees to engaging high-level IT professionals. That was the start, and it’s never slowed down.”

• Recession of 2008. As the recession lingered, companies were faced with the painful process of laying off thousands of permanent employees. “It was expensive, lowered morale, and it created bad publicity,” recalls Ozier. “But many of these companies came out of the recession with greater profitability because of the reduction in fixed costs such as benefits, vowing that they were not ever going to go through this again.” They reassessed their talent access strategy, opting for enough full-time people to cover baseline business and supplemented by contractors that allowed them to flex up or down as needed.

• COVID-19. The inherent flexibility of interim staffing is a lifeline for companies that have had to change the way they do business to survive during the pandemic. “Today’s contractors are high-level and greatly needed, so the coronavirus has had much less of a negative impact on the sector,” says Ozier. “IT has been the least impacted, and other industries have experienced a rise in the use of contractors, notably insurance and logistics.”

Integrating interim staffing into a talent access strategy is always smart, but the current economic climate makes it even more so. Committing to new, full-time employees without the ability to meet them in person during the pandemic can be unnerving, so this is a good time to make interim staffing a key element of your talent access strategy. “You can start the candidate as a contractor until travel is allowed for in-person interviewing,” advises Ozier. “It also allows the potential employee to check out you and your company over the course of the interim contract.”

In reassessing their current skill sets at this time, many companies have discovered that they need to bring different strengths to their leadership teams. Factors like remote working and economic and labor market changes are shifting priorities and may require different approaches. “Often, the right interim employees can help forge solutions to the challenges a company faces in the midst of a crisis like the pandemic,” says Ozier. “They bring fresh ideas to the table while helping teams to become more adaptable and innovative.”

Aside from taking care of immediate duties, deploying contract employees can encourage companies to broaden their comfort zone to change things that are no longer working and find new ways of doing them. They are accustomed to coming into a new environment and quickly assessing what needs to be done and creating a plan for accomplishing it. Although there’s no handbook for dealing with a pandemic, their past experience as contractors helps to hone their problem-solving skills.

“Implementing a flexible staffing strategy that includes contract employees in the mix — no matter what industry you’re in — is a key component of dealing with the current crisis,” Ozier believes. “Companies can cost-effectively staff up or down — and back up or down again — to meet the challenges of the rapidly changing business landscape.”

The Trevi Group | “Executive Search for Technology Professionals” | www.TheTreviGroup.com

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